Shipping policy

Shipping Destinations
We currently ship only within the mainland United States. Unfortunately, we do not ship to:

• Alaska & Hawaii
• U.S. Territories (Puerto Rico, Guam, U.S. Virgin Islands, etc.)
• APO/FPO/DPO military addresses
• International destinations

We appreciate your understanding!

Processing & Shipping Times

• Processing Time: Orders are processed within 5 business days (excluding weekends & holidays).
• Shipping Time: Depending on your location, delivery takes 7-14 business days after processing.
• Order Tracking: Once shipped, you will receive a tracking number via email.

Shipping Rates
Shipping rates are calculated at checkout based on your location. (or Free for orders over $50).

Order Issues & Lost Packages

• If your package is delayed or lost, please contact info@snlshines.com.
• We are not responsible for carrier delays due to weather, incorrect addresses, or unforeseen circumstances.

Returns & Refunds
For our Return & Refund Policy, please visit https://snlshines.com/policies/refund-policy.

Need Help?
For any shipping-related questions, reach out to us at info@snlshines.com.